VALID CRT-211 EXAM FORMAT, LATEST CRT-211 EXAM OBJECTIVES

Valid CRT-211 Exam Format, Latest CRT-211 Exam Objectives

Valid CRT-211 Exam Format, Latest CRT-211 Exam Objectives

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Tags: Valid CRT-211 Exam Format, Latest CRT-211 Exam Objectives, Latest CRT-211 Practice Questions, CRT-211 Pass Test Guide, CRT-211 Real Exams

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Salesforce CRT-211 exam is a certification preparation course designed for advanced administrators. CRT-211 exam covers a wide range of topics such as Salesforce security, data management, automation, and customization. It is intended for those who have already earned the Salesforce Administrator certification and now wish to advance their skills and knowledge in the platform.

The CRT-211 Certification Exam consists of 60 multiple-choice questions, which must be completed within a time limit of 105 minutes. CRT-211 exam is administered online and is available in multiple languages, including English, German, French, and Japanese. To pass the exam and earn the CRT-211 certification, candidates must achieve a minimum score of 65%.

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Latest CRT-211 Exam Objectives | Latest CRT-211 Practice Questions

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Salesforce Certification Preparation for Advanced Administrator Sample Questions (Q102-Q107):

NEW QUESTION # 102
Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?

  • A. Create a lookup relationship between applicants and positions with applicants as the parent.
  • B. Create a master detail relationship between applicants and positions with applicants as the master.
  • C. Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
  • D. Create a many -to- many relationships using junction object with both positions and applicants as masters.

Answer: B


NEW QUESTION # 103
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

  • A. Workflow Rules
  • B. Escalation Rules
  • C. Auto-Response Rules
  • D. Assignment Rules

Answer: D

Explanation:
Escalation rules are rules that automatically escalate cases if they have not been resolved within a certain time frame or meet certain criteria such as priority or status. Escalation rules can perform actions such as changing ownership of cases, sending email notifications, or creating tasks for users or queues. By using escalation rules, AW Computing can ensure that cases are properly prioritized and handled within their SLA time limit.
Assignment rules are rules that automatically assign cases to users or queues based on criteria such as case origin, type, or product. Assignment rules can also send email notifications to users or customers when a case is assigned. By using assignment rules, AW Computing can ensure that cases are routed to the right agents or teams based on their skills and availability. References: https://help.salesforce.com/s/articleView?id=sf.
case_escalation_rules_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
customize_caseassign.htm&type=5


NEW QUESTION # 104
Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer's planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.
What win occur if the expiration date is changed from January 1 of the next year to yesterday?

  • A. The resume event is recalculated and the email goes out to the account owner immediately.
  • B. The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.
  • C. The Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.
  • D. The Interview resumes 1 month before the original expiration date and will send the email at that rime.

Answer: A

Explanation:
The resume event is recalculated and the email goes out to the account owner immediately because the flow uses a scheduled path that evaluates the expiration date field every time it changes. When the expiration date is changed to yesterday, the flow resumes immediately and executes the action of sending the email


NEW QUESTION # 105

  • A. Assign data categories to role of the user
  • B. System administrator should assign some of the data categories to a Sales representative. How can the system administrator do it?
    Choose 2
  • C. Assign data categories to profile of the user
  • D. Assign the data categories to the record types of the user

Answer: A,B,C


NEW QUESTION # 106
Which of these steps should take place before setting a List Price for a Product? Choose two answers.

  • A. Update all items in the Custom Price Book.
  • B. Update all items in the Standard Price Book.
  • C. Create the Product
  • D. Specify a Quantity or Revenue Schedule.
  • E. Define the Product's Standard Price.

Answer: C,E


NEW QUESTION # 107
......

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